Digital Radio Engineer

Position: Digital Radio Engineer (Permanent)
Digital Radio Engineer

Location:

12 hour shifts working out of Emley Moor (Huddersfield)

What’s in it for you
• £37k to 50k depending on experience

• Additional 20% shift allowance

• Work Life Smarter – our commitment to a flexible and hybrid working culture

• Generous pension scheme starting at 6% rising to 10%

• A unique wellbeing programme that looks after the whole you

• Access to multiple learning platforms to support your individual development

• Active and diverse networks that build community, support wellbeing and advocate for change

• A comprehensive set of benefits including discounts on big brands, gymflex memberships and paid volunteering leave - see our full list of benefits here.

• Plus, you’ll play an integral role in protecting the commercial value of Arqiva’s sites - a critical part of how we deliver for our customers.

The role:

Working within a 24/7 team under the supervision of the Team Leader – Digital Radio, monitors the status and performance of the Digital Radio Baseband systems and ancillary equipment, the Arqiva Audio Streaming product and taking corrective action on both platforms when and where required.
Work with the Radio Network Operators to undertake management of all the networks and systems relating to Digital Radio. Provide technical support for Field Engineers, while also acting as a technical point of contact for customers on any of the DAB Multiplexing platforms and the Arqiva Audio streaming platform.

What you’ll be working on:

* End-to-end management of the Digital Radio Platform for all Arqiva-managed DAB multiplexers and associated equipment.

* Manage and update multiplexer configurations in line with customer and business requirements via Arqiva’s change request process.

* Provide first-line support for DAB distribution and the Arqiva Audio Streaming product, including fault diagnosis and escalation.

* Accept, investigate, and respond to all baseband and audio streaming alarms, coordinating with field staff, customers, and service suppliers.

* Ensure faults are resolved within SLA and contractual limits, invoking escalation and disaster recovery procedures when required.

* Provide technical support to field engineers and other Arqiva divisions, maintaining effective internal and external customer relations.

* Assist with new installations, re-engineering work, and continual service improvement within the DAB Baseband team.

* Produce accurate operational records, procedures, and both regular and ad-hoc reports for internal and external use.

* Operate and administer software systems used to manage the network, including remote access to engineering-level interfaces.

* Develop strong knowledge of system architecture and components to support operational and cross-functional activities.

* Support trainee Systems Engineers through coaching and mentoring, promoting Arqiva values across the team and wider BOC.

What we’re looking for:

Role Requirements

• Full UK driving licence.

• Willingness to undertake extensive training, including periods away from Emley Moor.

• Ability to work flexible shift patterns, including nights and weekends.

Technical & Sector Skills

• Knowledge of Digital Radio networks and ensembles, including multiplex manager setup.

• Proficient in Microsoft Office and Windows applications.

• Familiarity with Unix, shells, shell scripting, and general command line operation.

• Networking knowledge: SNMP, TCP/IP, Telnet, FTP.

• Understanding of telecoms technologies:
Ethernet, ISDN, X.21, E1, SDH, and timing/clock systems.

• Knowledge of system base codecs, MPEG systems, and COFDM transmission.

• Experience with Radios cape and Paneda software.

· Ability to operate/configure routers, switches, and hubs

• Ability to operate/configure routers, switches, and hubs.

• Knowledge of audio formats/interfaces (analogue, AES/EBU).

• Awareness of scheduling/automation systems and RF receiver/transmitter, aerial, and electricity supply systems.

If you’re unsure whether you meet every requirement, don’t let that hold you back - your experience may be exactly what we’re looking for.

Why Arqiva:
We enable a switched-on world to flow. As the UK’s leader in TV and radio broadcast and the country’s top…