Campus Visit Coordinator

The Campus Visit Coordinator creates welcoming, personalized campus experiences for prospective students and their families. This position coordinates individual and group visits, manages visit logistics and communications, schedules appointments with faculty and staff, and oversees daily operations of the Visitor Center. As a front‑line representative of the university, the coordinator ensures each guest receives a seamless, engaging experience that supports recruitment and enrollment goals.

• Schedule and coordinate personalized campus visit itineraries, including tours, appointments, and special requests.
• Coordinate meetings with faculty, staff, coaches, and campus partners.
• Manage visit logistics, confirmations, reminders, and follow‑up communications.
• Monitor daily visit schedules and resolve scheduling or logistical issues.

• Serve as a primary point of contact for prospective students and families before, during, and after their visit.
• Respond to visit‑related phone, email, and walk‑in inquiries with timely, accurate, and welcoming service.
• Provide information about campus resources, programs, admission processes, and the student experience.
• Coordinate daily campus tour schedules and tour logistics.
• Recruit, train, schedule, and supervise student ambassadors in collaboration with student supervisor.
• Provide ongoing guidance and feedback to student ambassadors to ensure a consistent, high‑quality visitor experience.
• Monitor tour operations and make adjustments as needed based on volume, staffing, and campus activities.

• Oversee the daily operations and presentation of the Visitor Center.
• Maintain a welcoming, organized, and professional environment for guests.
• Coordinate coverage for phones, walk‑in visitors, and other front‑line inquiries.
• Maintain visitor resources, materials, and supplies.

• Plan and coordinate large-group visits, including schools, community organizations, and special interest groups.
• Arrange facilities, meals, tours, presentations, and other visit components.
• Develop customized schedules and coordinate logistics with appropriate campus departments.

• Coordinate donor‑sponsored student visits in accordance with established university protocols.
• Work with hotels, local hospitality partners, campus billing, and other university and community partners to provide customized visit experiences.
• Ensure sponsored visit arrangements, communications, and billing processes are completed accurately and on schedule.

• Maintain accurate campus visit records and ensure timely entry and updates in the university’s CRM and related systems.
• Track visit participation, engagement, and conversion metrics.
• Prepare routine reports and use visit data to identify opportunities to improve the visitor experience and support enrollment outcomes.

• Assist with admission events, projects, mailings, communications, and recruitment activities as needed.
• Provide additional operational and front‑line support during peak recruitment periods and special events.
• Perform other duties as assigned in support of the Office of Admission and university enrollment goals.

Truman offers an attractive benefits package including: paid sick and vacation time; paid holidays; medical, dental, vision, life and disability insurance; and retirement plan. Paid parental leave and tuition discount are available for eligible employees after one year. For more information, visit https://hr.truman.edu/benefits/.

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Excellent organizational and…