Receptionist, Administrative​/Clerical

Join Our Team!

We are excited to recruit a Receptionist to work across our three practices in Orkney.

Full‑time hours over 4 days, 8 am‑5:30 pm with no evenings or weekends. Part‑time hours also available. Pay: £14.26 per hour including island allowance. Benefits include Active Life Membership for you and your family. Parking is available at all sites.

You will provide a professional reception service and ensure excellent patient care in line with our values. You will also play an important role in ensuring compliance with health and safety guidance.

• Creating a welcoming environment for patients that sets them at ease from the outset
• Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained
• Answering the telephone, making appointments and collecting patient charges
• Maintaining practice reception cleanliness standards to ensure patient confidence in the quality of care they receive
• Managing the appointment book for all clinicians to ensure surgery utilisation and clinician productivity while meeting patient appointment needs

• Relevant experience in a general practice environment is desirable
• Proven track record in a customer‑/patient‑focused reception environment is required
• Willing to demonstrate the highest levels of patient care
• Ability to work on own initiative as well as part of a team
• Enthusiastic, with an appetite to learn and develop new skills

• Competitive pay scale
• Career progression opportunities within the group
• Recommend a friend bonus
• Company‑paid GDC fee
• Professional development – access to online training and educational assistance
• Well‑being initiatives
• Cycle to work scheme
• Employee Assistance Programme
• Enhanced family‑friendly policies
• ‘You Days’ – a day off for moving house or getting married

Our group provides a supportive environment with opportunities for career development.