Emergency Department Ward Clerk

About The Organisation

NHS Orkney is committed to delivering excellent care to our 22,000 residents. Whether you're new to the NHS or bringing experience from elsewhere, your skills will make a real difference.

NHS Orkney is committed to delivering excellent care to our 22,000 residents. Whether you're new to the NHS or bringing experience from elsewhere, your skills will make a real difference.
Our modern healthcare facility, The Balfour, brings together inpatient care, emergency services, outpatient clinics, diagnostics, GP practices and the Scottish Ambulance Service.
We're also investing in services across our outer isles, ensuring high-quality care reaches every corner of Orkney.
We are guided by our core values that shape everything we do
- Open and honest, Respect and Kindness - from how we care for our patients to how we support each other as colleagues.

With over 70 islands - 20 of them inhabited
- Orkney offers a unique blend of natural beauty, close-knit community and an opportunity for adventure. From dramatic coastlines and rare wildlife to rich cultural traditions and active lifestyles, it's a place where compassion thrives and every day brings something new. Regularly named one of the UK's best places to live, Orkney offers a lifestyle that’s both fulfilling and inspiring.

As a key member of the clinical administration team, you will provide comprehensive administrative and personal support to the Senior Charge Nurse/Department Head and the wider multidisciplinary team. The role is central to the effective organisation and day-to-day operation of the clinical area, ensuring administrative processes run smoothly and efficiently. Working closely with clinical staff, you will coordinate a range of administrative activities, maintain accurate records, support service delivery, and act as a first point of contact by providing a professional and welcoming reception service where required.

This is a varied role that requires excellent organisational skills, attention to detail, and the ability to build positive working relationships within a busy healthcare environment.

You will have a Basic Administration qualification at National 5 level, or equivalent relevant experience, together with a proven ability to provide high-quality personal assistance and comprehensive administrative support. You will be organised, professional and able to manage a varied workload while maintaining accuracy and attention to detail. Experience of dealing with members of the public is essential, and you will have excellent communication and interpersonal skills, enabling you to provide a courteous and effective service to patients, visitors and colleagues alike.

This post will be based at The Balfour
. The successful candidate will work:
Full Time 36 hours per week
. This post is Fixed-Term for 12 months to cover maternity leave
. It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NHS Orkney.

Did you know NHS Scotland salaries are higher than those in England, Wales, and Northern Ireland? The salary for this post is Band 2 and if residing on Orkney, you'll also receive a Distant Islands Allowance of £1,719 pro rata per annum, adding extra value to your rewarding career with us. NHS Orkney also offers an attractive pension scheme, wide range of work life balance policies, employee assistance programme and various discounts to both local and national retailers.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be…