Public Enquiry and Support Assistant Police Scotland

Permanent, part time 28 hours per week £30,899 per year pro rata

Police Scotland is recruiting a Public Enquiry and Support Assistant to support officers, staff, and members of the public at its Kirkwall station.

This role suits someone calm, organised, and people focused who is comfortable working in a public facing environment.

You will be the first point of contact for members of the public attending or contacting the station.

You will provide practical support to officers and staff to help ensure the smooth running of station operations.

You will manage a range of administrative tasks to support effective service delivery within the community.

You will handle enquiries professionally and accurately, following established procedures at all times.

This is a permanent, part time role working 28 hours per week.

Shift patterns include disruption and unsocial hours, which are reflected in additional allowances.

Full shift details are set out by the employer and confirmed during recruitment.

You should have good communication skills and a calm, professional approach.

Strong organisational skills and attention to detail are important.

You should be comfortable working in a structured environment with clear procedures.

Applicants must meet nationality and residency requirements, including at least three years UK residency.

The salary for this role is £30,899 per year, paid pro rata.

You will receive 28 days annual leave plus 6 public holidays, pro rata.

Membership of the local government pension scheme is included.

Training, wellbeing support, and development opportunities are provided.

Apply through the employer’s recruitment portal