Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Full Time in Kirkwood, MO

Replies within 24 hours

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k) matching

We’re proud to celebrate 15 years of serving our community with a strong, dedicated team of 11 members across two offices. Our agency is built on fostering a positive, collaborative atmosphere where every team member is valued. We prioritize work‑life balance and strive to create an environment where achievements are recognized, growth is encouraged, and trust is at the core of everything we do.

New hires can expect a comprehensive onboarding program with both practical and theoretical training, as well as ongoing licensing support through discounted study materials and mentorship from our experienced team. We believe in celebrating milestones—whether it’s a birthday or work anniversary—because your journey with us matters.

We also offer a range of benefits, including group health and life insurance, a 401(k), personal time, vacation days, and sick leave.

• Build and maintain lasting relationships with our valued customers.
• Utilize a customer‑centric, needs‑based approach to help clients understand and select from our top‑tier insurance options.
• Drive business growth by generating leads, coordinating appointments, and effectively marketing our tailored products and services.
• Ensure customer satisfaction through proactive follow‑up and problem‑solving.

• A genuine interest in marketing products and services based on customer needs.
• Exceptional communication skills – written, verbal, and listening.
• A people‑oriented mindset with strong attention to detail.
• Proactive problem‑solving abilities.
• The ability to learn and adapt to computer functions.
• A team player who thrives in a collaborative environment.

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching

Compensación $18.00 - $22.00 per hour Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none