Experienced Receptionist

Pet Vet Care Centers’ Animal Emergency Clinic St. Louis is currently seeking an Experienced Receptionist to join their team.

At Pet Vet Care Centers, our mission is to improve the lives of animals and people—providing exceptional and compassionate care at every stage—for all the moments that matter.

The Customer Service Representative / Receptionist contributes to the success of a high‑performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.

• Provides excellent customer service in‑person, over the phone, and during high‑stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well‑being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighs pets, processes faxes, and maintains records.
• Reconciles cash drawer and performs end‑of‑day duties for accurate financial transactions.

• Must have at least 2 years in the veterinary field with strong triaging skills.
• Must be able to handle a busy workflow while remaining calm and professional.
• All receptionists are cross‑trained in the treatment area and must have restraining skills to assist the technicians and veterinarians.

• ER or urgent care experience is preferred. Tech skills are preferred.

• Saturday, Sunday, Monday from 12pm‑12am;
  Wednesday from 9am‑3pm.
• Must be able to work Saturdays and Sundays without exception.
• Work schedule is posted at least one month in advance.

• Medical, dental, and vision insurance
• Paid parental leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team member pet discounts
• Emotional wellbeing support—including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle—a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

$17.28—$21.12 USD

We care deeply about supporting our team members—professionally and personally. “Pet Vet Care Centers” offers a culture of care where pets, clients, and team members thrive together. We empower each hospital to deliver high‑quality care while benefit ting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, Pet Vet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

Pet Vet is an equal‑opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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