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Senior IT Technician: Tech Support & AI-Driven Workflows

Job in Kiryas Joel, Orange County, New York, USA
Listing for: Mayer-Brown-LLP
Full Time position
Listed on 2026-10-02
Job specializations:
  • IT/Tech
    IT Support, Digital Media & Production, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 77000 - 102000 USD Yearly USD 77000.00 102000.00 YEAR
Job Description & How to Apply Below

Mayer Brown LLP in New York is seeking a Senior Technician:
Technical Support to deliver office-based technology setup, troubleshooting, and user support. You’ll champion new tech adoption, including AI, and collaborate with lawyers and staff to optimize workflows while maintaining high service levels.

The role requires strong incident management, familiarity with Service Now, and experience supporting Windows environments, AD, Exchange, and VC platforms.

We invite applications for the Senior IT Technician:
Tech Support & AI-Driven Workflows position located in NY, United States.

Learn more about the Senior IT Technician:
Tech Support & AI-Driven Workflows role in the description above.

We appreciate your interest in this position.

Join Mayer-Brown-LLP and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

Position Requirements
10+ Years work experience
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