Senior Web & CRO Lead - Agency

Our client, a growing agency is breaking more into omni channel and hiring a remote (EST hours) Sr Web and CRO Lead

We are hiring one person to own the website as a conversion channel: the technical build, and the experimentation program that makes pages convert. You will work alongside a senior organic search lead who owns SEO and AI answer engine visibility, so this is not a four-discipline generalist seat. It is the build and test half, owned properly. This is a hands‑on craft role, not a management role.

You will be in Word Press, in VWO, in GTM and GA4, in Figma, and in Claude. You will also be in front of clients: presenting findings in seven‑figure pitches, running QBRs, and defending recommendations to marketing leaders at enterprise ISPs and national consumer brands.

platform architects who do not test, program managers who coordinate other people's builds, and in‑house ecommerce generalists who have never carried five client accounts  three are good jobs. They are not this one.

• Technical Word Press: custom PHP templates, ACF blocks, Elementor, theme and global style updates, staging to production with documented rollback plans
• Shopify optimization: PDP and checkout, Recharge subscription flows
• Hand‑coded HTML, CSS and JS landing pages delivered as standalone assets
• Whatever CMS a client brings:
  Webflow, Squarespace, Hub Spot CMS, including gated asset builds
• Scaled page programs, for example 55+ local templates shipped on a single custom theme
• Figma: wireframes, mockups, mobile‑first UX, and reusable component libraries

• The full test lifecycle: hypothesis, variant build, QA, GA4 goal wiring, minimum duration and statistical rigor, readout, and a shared learning archive
• A real cadence. Our largest accounts run two to four tests a month and some clients expect a new variant weekly
• Landing page CRO audits and builds: competitive audit, page builds, then a test cycle instrumented with heatmaps and session recordings
• Buyflow, serviceability check and lead capture optimization, including form and data capture audits and bot mitigation
• Quantified results: annualized projections, pre and post one‑sheets, incrementality framing

• GA4 event design, key events, custom dashboards, conversion validation
• GTM governance at scale, including auditing large inherited containers and conversion linker domains
• Consent configuration and verification
• Core Web Vitals, Page Speed, render‑blocking fixes, image and WebP optimization, caching and CDN
• Reporting automation via Supermetrics or the Google APIs feeding client dashboards with WoW, MoM and YoY views

• 5+ years in web development and CRO, with real depth in both rather than one plus exposure
• Agency or multi‑client background. You have carried five or more accounts at once and stayed client‑facing while doing it
• Word Press at a technical level, not as an editor
• VWO or Optimizely, plus at least one heatmap or session recording tool (Hotjar, Full Story, Contentsquare)
• GA4 and GTM ownership, including cleaning up an inherited mess
• A testing record you can walk through with numbers, including a test that lost
• You already work with AI in production. We build audits, decks, designs and pages with Claude and Claude Code. If AI is something you have read about rather than used daily, this will not be a fit
• A weekly shipping habit with documented QA covering mobile, speed, links, forms and tracking

• Enough technical SEO literacy to avoid breaking organic performance when you ship: redirects, canonicals, sitemaps, robots, crawl impact
• Range across our verticals: telecom or ISP, DTC ecommerce and subscription, healthcare, home services, B2B Client‑side stack familiarity:
  Northbeam,…