Assc Patient Care Coord at Allmed Staffing Inc Kissimmee, FL

Assc Patient Care Coord job at Allmed Staffing Inc. Kissimmee, FL.

Patient Care Coordinator
* Kissimmee, FL
* Contract to HIRE

Job Title:
Associate Patient Care Coordinator
Location: Optum – Kissimmee, FL
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Contract Type: Contract-to-Hire
Education Requirement: High School Diploma/GED
Experience

Required:

Minimum 2+ years (customer service and medical office)

The Associate Patient Care Coordinator plays a key role in ensuring a positive first impression for patients and supporting daily front office operations. This position works onsite at the Optum Kissimmee clinic, which includes 27 team members and 6 providers, with a reception team of 4. The coordinator will handle patient interactions, administrative duties, and support clinic workflows to maintain an efficient and welcoming environment.

• Welcome and greet patients, providing exceptional customer service.
• Manage incoming and outgoing phone calls, emails, and mail.
• Schedule appointments and assist patients with forms and documentation.
• Support billing inquiries, payment processing, and general office tasks.
• Maintain lobby cleanliness and follow all safety protocols.
• Provide timely and effective solutions to patient needs.
• Assist providers and clinic staff with daily administrative support.

• 2+ years of experience in customer service and medical office settings.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Bilingual skills are a plus.
• No certifications or professional licenses required.
• In-person interviews preferred.