Senior Medical Office Assistant

This position is recruited and staffed with reSOURCE Government Services, not Osceola County Government BoCC

reSOURCE and Osceola County are a 100% drug free workplace

Location: Osceola County Corrections – 402 Simpson Road, Kissimmee, FL 34744

Work Schedule: Monday – Friday; 8:00 AM – 5:00 PM

Pay Rate: $16.44 per hour

Required: Must be able to clear pre-employment Level II background check, drug test, education and employment verification, and Tuberculosis (TB) test;
Must possess a valid and active driver's license

The purpose of this position is to provide oversight of inmate patient medical records as well as supports electronic medical record (EMR) operations, coordinates off-site healthcare services, manages medical supply inventory, and assists healthcare staff in delivering efficient, compliant, and high-quality patient care.

• Performs a variety of routine and moderately complex secretarial functions, e.g., data entry, typing reports preparation and processing, documentation review; gathers, and prepares data as a directed; provides information to supervisor.
• Generates various routine and moderately complex correspondence, articles, memos, agendas, orders, reports, forms, manuals, or other relevant materials appropriate to the assigned department; may be required to calculate or review statistical data or reports.
• Assist with EMR administration, documentation standards, user support, and the scanning, updating, reviewing, and organization of medical documentation within the EMR system; serve as the liaison between the County and EMR vendor to ensure reports and forms are accurately represented in the EMR program.
• Assists with specialized projects to support administrative processes of the department.
• Assists with the resolution of minor routine administrative and operational problems.
• Coordinate off-site medical appointments, referrals, and transportation with internal staff and external providers.
• Maintains departmental inventory functions.
• Support Continuous Quality Improvement (CQI) initiatives and departmental compliance efforts.
• Performs duties as assigned/necessary which are related, or logical in assignment to the position.

Education: High school diploma or GED.

Experience: Two (2) years of experience in a medical office, healthcare administration, medical records, patient services, or a related administrative role. Equivalent combinations of education, training, and experience may be considered.

Preferred: Experience with Electronic Medical Records (EMR) systems and Microsoft Office is preferred.

• Working knowledge of medical records and confidentiality practices.
• Must be able to work with people from all walks of life.
• Must be able to communicate both orally and in writing.
• Ability to maintain accurate records and prioritize multiple tasks Considerable knowledge of modern office procedures and equipment; considerable knowledge of clerical and secretarial support functions.
• Ability to access, operate and maintain various software applications.
• Ability to work independently and collaboratively in a professional healthcare environment.
• Ability to read, update and maintain various records and files; knowledge of administrative support functions, e.g., records maintenance, data analysis, reports processing, documentation proofing. Ability to establish and maintain effective working relationships with inmates, health, and corrections professionals.
• Ability to sit, stand, walk, or climb stairs for extended periods of time.

Physical Demand:
Light

• 20 pounds maximum lifting.
• Frequent (up to 2/3 of the work…