Night Auditor Job Kissimmee area,Florida USA,Hospitality / Hotel / Catering

JOB DESCRIPTION:

Job purpose of Night auditor is responsible for performing close of day procedures for the hotel Front Office and account for daily activity by organizing and verifying information; identifying and correcting discrepancies; posting accounts; running and distributing daily reports.

Benefits:

Health insurance
Paid time off
401(k) matching
Dental insurance

JOB DESCRIPTION:

ESSENTIAL DUTIES:

To follow all specified procedures to audit the shift closing of all front office staff, including personally closing shift three and completing an audit summary for each shift
To produce accurate and timely reports and correctly handle all cash transactions
To provide relief support to the hotel PBX operator during shift
To follow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports to accounting and profit centers
To follow all specified procedures to reconcile cashier’s reports with the restaurant system each night, researching and posting any unresolved tickets from the day shifts
Balance and audit for accuracy room revenue, food and beverage revenue, cashier’s reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports relevant to daily revenues
Transmit credit card batches
Complete and transmit daily management and accounting reports and supporting documents.
Act as hotel system liaison during night hours
Perform all Guest Service Representative Functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of message
Any and all duties assigned by management

MINIMUM REQUIREMENTS:

The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or GED required. College degree preferred
Must have minimum of two years’ experience working in related field (hospitality preferred)
Must have proficient knowledge in Microsoft Office
Experience in high volume establishments
Technical proficiency (computer applications)
Previous Customer service experience
Ideal candidate will have some prior hotel reception/auditor experience
Must be able to pass pre-employment testing (i.e. drug test, background check, etc)
Must have full availability and be able to work days, evenings, nights, weekends, and holidays

Knowledge / Skills / Abilities

Ability to read, write and speak English (multi-lingual a plus)
Ability to understand, follow and give written and oral instructions
Ability to deal with stressful conflicts involving groups of people, individuals, and co-workers
Ability to work with large groups of people, and age groups
Knowledge of leadership techniques
Solid judgment and ability to resolve conflicts effectively
Operate effectively in stressful situations
Ability to multi-task
Ability to adapt to changing guest needs
Attention to detail
Strong organizational and time management discipline
Understanding of hospitality operating systems
Strong organizational and time management discipline
Able to provide quality customer service and possess the ability to multi-task
Must have good computer skills and able to perform cash handling procedures. Mature, with good judgment, detailed oriented, friendly and responsible
Ability to work harmoniously with fellow employees and guests
Ability to work outdoors including intense or inclement weather conditions
Abilities (