Hyphen Sr Process Specialist

Job Overview

The Senior Process Specialist is a highly experienced member of the Hyphen product delivery team responsible for preparing documentation used for data ingestion and transformation, UX/UI development, API integration to back end services, logging and KPI reporting and testing for Hyphen capabilities that connect-care using interoperability standards. The Senior Process Specialist is a self-starter with a keen interest in understanding the underlying technology that supports our product capabilities and contributes individually as well as alongside integrated delivery teams consisting of Product Owners, Developers and QA team members.

The Senior Process Specialist produces high quality work with a strong impact on high client satisfaction and proactively assists others, both client and Hyphen team members.

• Independently perform, analyze and document data profiling, source to target mapping, transformation logic specifications and process design for Hyphen product capabilities
• Develop test cases and perform user and system testing
• Work with business stakeholders to understand their needs and translate them into technology requirements
• Gather, analyze and document product requirements within the agile framework
• Collaborate with development team to ensure that solutions align with business requirements
• Communicate findings and recommendations to both technical and non-technical audiences
• Develop business process flows and detailed design documentation
• Assist in reporting and presenting requirements and possible approaches to client
• Document and manage issues
• Manage multiple priorities simultaneously
• Provide progress and acceptance criteria for agile stories

• Assist Process Specialists through training, coaching and function as first-level of support
• Additional duties as assigned

• Associates degree from an accredited institution or equivalent work experience
• Business Analyst, Process Specialist, Process Analyst or similar work experience
• Demonstrate ability to remain organized, self-motivated and able to meet project deadlines with minimal supervision
• Empathetic listener, effective in interpersonal communications
• Rigorous attention to detail; demonstrate ability to write clear, concise communications and documentation demonstrating proper grammar, correct spelling and punctuation

• Bachelor’s degree from an accredited institution
• Proficient in Microsoft Office suite; working knowledge of Visio or other diagramming/design software
• Able to work independently and as part of a team
• Ability to work in a matrix-management environment within an agile framework
• Excellent time management, organizational, and prioritization skills
• Ability to balance multiple priorities
• Working knowledge of SQL
• Healthcare experience a plus
• Additional duties as assigned

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis.

HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers or calling . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying.

Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e‑mail address and phone number…