Pool Server: Seasonal; Paisans

Pool Server:
Full Time Seasonal (Paisans)

Job Category: Resort Operations

Requisition Number: POOLS
020207

Orange Lake Resort, 8505 W Irlo Bronson Mem Hwy, Kissimmee, FL 34747, USA

At Holiday Inn Club Vacations, we believe in strengthening families—and we look for individuals who embody the courage, care, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we seek passionate individuals who bring these qualities to work every day.

Do you inspire confidence, trust, and respect in those around you? Do you encourage success and foster meaningful relationships? If so, we’re looking for you.

• Warmly welcome guests, inform them of specials, and answer questions. Take food and beverage orders, make recommendations, and upsell items.
• Accurately input orders into the POS system and prepare itemized checks, including tax. Present checks to guests, process payments, and provide change.
• Serve food and beverages, check back to ensure guest satisfaction, and address any issues with urgency and professionalism.
• Pre-bus tables throughout service, removing unused or dirty dishes, utensils, glasses, and trash, and transporting them to the kitchen.
• Complete assigned pre-shift and post-shift side work as directed by the manager.

• High school diploma or GED preferred
• Cash-handling experience preferred
• Customer service and/or food & beverage experience required

• Serve Safe, TIPS, or other applicable state alcohol certification required

• Must be at least 18 years old
• Strong guest service and interpersonal skills
• Ability to be trained in cash handling and POS usage
• Excellent verbal and written communication skills in English
• Strong menu knowledge and ability to upsell
• Ability to work in a fast-paced, high-demand environment

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.