Accounts Receivable & Billing Lead

We are seeking an experienced Accounts Receivable & Billing Lead to own the invoicing, cash application, and collections functions that keep cash flowing and the aged AR ledger clean. You will work closely with AR/Billing Specialist and report directly to the Corporate Controller, with regular cross-functional interaction with Sales, Customer Success, and Operations. This is a role for someone who takes ownership of their portfolio, communicates proactively with customers, and wants to contribute to a finance function that is being built for scale.

If you're driven by innovation, excited by cutting-edge technology, and thrive in a collaborative environment, we want to hear from you!
What you'll do:  Invoicing & Billing   Generate and issue customer invoices across all revenue streams - accurately and on time
Maintain and update the subscription amortization schedule, ensuring deferred revenue releases align with contract terms
Review Salesforce opportunity data prior to invoicing to confirm accuracy of contract terms
Manage customer onboarding into the AR/billing portal and maintain accurate customer master data
Cash Application & Reconciliation & Collections   Apply cash receipts daily against open invoices with accurate matching and prompt resolution of unapplied or misapplied payments
Reconcile the AR subledger to the general ledger at month-end and deliver a clean reconciliation to the Controller on schedule
Investigate and resolve payment discrepancies, short-pays, and disputed amounts - documenting resolution clearly in the system
Monitor the aged AR report weekly and proactively follow up on overdue balances through a consistent, documented outreach cadence
Coordinate with Sales and Customer Success when customer relationship context is needed for collections
Month-End Close Support   Finalize all invoicing prior to month-end cutoff - no invoices left in draft at close
Deliver the AR aging report to the Controller on schedule as part of the close package
Prepare and submit the monthly amortization schedule update for subscription revenue
Support the Controller's AR close tasks including subledger reconciliation and audit schedule preparation
Process Improvement, Systems & Compliance Support   Identify opportunities to improve billing accuracy, reduce manual steps, or accelerate cash collection - bring proposals to the Controller, not just observations
Maintain billing process documentation and keep it current as workflows evolve
Support Epicor billing and AR module improvement initiatives
Prepare AR-related audit schedules and supporting documentation for external audit
Respond to auditor information requests within the AR and billing area accurately and on time
Ensure billing processes comply with internal controls and revenue recognition policies

What We Are Looking For  Required   3-5 years of experience in accounts receivable, billing, or a related finance operations role
Demonstrated experience managing a full billing cycle across multiple revenue types - product, subscription/SaaS, or professional services
Strong attention to detail - billing errors are customer-facing and your accuracy is the standard

Experience with B2B collections - professional, persistent, and customer-respectful follow-up cadence
Proficiency in Excel and ERP-based AR modules for cash application, aging, and reconciliation
Clear and professional written and verbal communication skills - you will interact directly with enterprise customers
Ability to manage competing priorities and deadlines in a structured, autonomous way

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