Accounts Receivable & Billing Lead

We are seeking an experienced Accounts Receivable & Billing Lead to own the invoicing, cash application, and collections functions that keep cash flowing and the aged AR ledger clean. You will work closely with AR/Billing Specialist and report directly to the Corporate Controller, with regular cross-functional interaction with Sales, Customer Success, and Operations. This is a role for someone who takes ownership of their portfolio, communicates proactively with customers, and wants to contribute to a finance function that is being built for scale.

If you're driven by innovation, excited by cutting-edge technology, and thrive in a collaborative environment, we want to hear from you!

• Generate and issue customer invoices across all revenue streams - accurately and on time
• Maintain and update the subscription amortization schedule, ensuring deferred revenue releases align with contract terms
• Review Salesforce opportunity data prior to invoicing to confirm accuracy of contract terms
• Manage customer onboarding into the AR/billing portal and maintain accurate customer master data

• Apply cash receipts daily against open invoices with accurate matching and prompt resolution of unapplied or misapplied payments
• Reconcile the AR subledger to the general ledger at month-end and deliver a clean reconciliation to the Controller on schedule
• Investigate and resolve payment discrepancies, short-pays, and disputed amounts - documenting resolution clearly in the system

• Monitor the aged AR report weekly and proactively follow up on overdue balances through a consistent, documented outreach cadence
• Coordinate with Sales and Customer Success when customer relationship context is needed for collections

• Finalize all invoicing prior to month-end cutoff - no invoices left in draft at close
• Deliver the AR aging report to the Controller on schedule as part of the close package
• Prepare and submit the monthly amortization schedule update for subscription revenue
• Support the Controller's AR close tasks including subledger reconciliation and audit schedule preparation

• Identify opportunities to improve billing accuracy, reduce manual steps, or accelerate cash collection - bring proposals to the Controller, not just observations
• Maintain billing process documentation and keep it current as workflows evolve
• Support Epicor billing and AR module improvement initiatives

• Prepare AR-related audit schedules and supporting documentation for external audit
• Respond to auditor information requests within the AR and billing area accurately and on time
• Ensure billing processes comply with internal controls and revenue recognition policies

• 3-5 years of experience in accounts receivable, billing, or a related finance operations role
• Demonstrated experience managing a full billing cycle across multiple revenue types - product, subscription/SaaS, or professional services
• Strong attention to detail - billing errors are customer-facing and your accuracy is the standard
• Experience with B2B collections - professional, persistent, and customer-respectful follow-up cadence
• Proficiency in Excel and ERP-based AR modules for cash application, aging, and reconciliation
• Clear and professional written and verbal communication skills - you will interact directly with enterprise customers
• Ability to manage competing priorities and deadlines in a structured, autonomous way