Senior Collections Specialist at mSupply

Elevate your career with mSupply as a Senior Collections Specialist, where you will take the lead in managing B2B payment collections. This role requires daily communication and follow-ups to enhance collection efficiency.

As a Senior Collections Specialist, you will be responsible for optimizing payment collection for assigned accounts. With a minimum of three years in B2B collections, your expertise in numerical aptitude and MS Office is crucial. You will handle high-volume outbound calls and emails while addressing customer billing issues and ensuring timely follow-ups.

Key Responsibilities:

• Engage in daily outbound collections through phone and email

• Maintain over 90% accounts compliance within payment timelines

• Analyze aging reports and follow up on overdue accounts

• Communicate effectively with management about customer issues

• Assist in managing the A/R inbox and operational support

Requirements:

• High school diploma or GED required

• At least 3 years of relevant collections experience

• Strong numerical analysis skills

• Proficient in MS Office tools

• Excellent communication and teamwork abilities

Harness your skills in collections at mSupply and help drive effective payment solutions and customer satisfaction.