Client Care Coordinator

Are you a motivated and organized professional who thrives in a dynamic environment?

We’re hiring a Sales Office Coordinator to join our Team in Kitchener. If you're looking for a role with growth potential in a positive and collaborative workplace — we’d love to meet you!

Upon acceptance of the role, training will take place for 4 – 6 weeks at our office.

• Be part of a rapidly growing company where your contributions make a real impact.
• Work in a diverse, supportive, and energetic environment.
• Grow your skills and advance your career in a team that values initiative and innovation.
• 100% Canadian Owned and Operated

• Paid Training
• 2 Weeks of Paid Vacation
• Health Benefits following 90 days of Probation
• Monday - Friday

• Support the sales and operations team by coordinating customer appointments and ensuring up-to-date sales materials are available.
• Manage inbound communications: respond to urgent calls, emails, and messages, and assist customers when sales reps are unavailable.
• Process and review orders for accuracy (pricing, discounts, product numbers) and coordinate timely delivery.
• Liaise with internal departments to ensure seamless customer experiences from sales through to delivery.
• Maintain our CRM system for accuracy.
• Help promote our products and services to new and existing customers.
• Ensure all activities follow company policies, procedures, and regulations.

• 2+ years of experience in sales support or administrative roles.
• Strong background in customer service.
• Experience with phone and email communication in a professional setting.
• Ability to lift up to 25 pounds as part of day‑to‑day duties.
• Proficiency with computers and office software.
• Outstanding organizational, problem‑solving, and multitasking skills.
• Friendly and professional communication style with a positive attitude
• Clean Criminal Record
• Canadian resident eligible to work in Canada

• Previous experience as an Administrative Assistant or similar experience in a similar role is asset
• High School Diploma with additional Post Secondary