Services Assistant

Position: Housing Services Assistant Role
Become a vital part of Starling Community Services as a Housing Services Assistant in Kitchener, Ontario. This full-time contract role emphasizes customer service and administrative support for housing services.

Starling Community Services is seeking a dedicated Housing Services Assistant for a full-time contract position. The role involves acting as the first point of contact for housing inquiries, providing triage support, and assisting clients with resources. You will work out of multiple locations with a base at 41 Weber St., Kitchener, while fostering a supportive community environment.

Key Responsibilities:

• Serve as the first contact for housing inquiries

• Triage client inquiries regarding housing services

• Offer administrative support across multiple locations

• Utilize triage tools and databases for client direction

• Develop and maintain forms and program manuals

Requirements:

• College certificate or diploma in Office Administration

• Minimum two years of administrative experience

• Knowledge of social services environment

• Proficiency in MS Office and database management

• Strong communication and multitasking abilities

Support housing services and enhance community well-being with Starling Community Services.
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