Regional Administrator – West

Position: Regional Administrator – Central West
SKILLED TRADES ONTARIO SSTO-007-26
JOB OPPORTUNITY

Position Title:

Regional Administrator
Position Type:
Regular/Full-Time – OPSEU represented
Locations:
Kitchener or Barrie
Job Band: 3
Hiring Range: $25.83 to $31.79/hour
Hours of work: 36.25 hours/week
Reporting to:
Regional Manager, Apprenticeship Services
This posting is applicable to:
Internal/External Applicants
Skilled Trades Ontario (STO) is a Crown agency responsible for skilled trades certification in Ontario, which includes:
standards and certification exams.
Administering apprenticeship programs, including approving apprentices and sponsors, registering training agreements and assessing applications for apprenticeship program completion.
Issuing certificates of apprenticeship to completed Ontario apprentices.
Assessing experience and qualifications of individuals who have not completed
Administering exams, including certifying exams, in all trades subject to certifying exams.
Issuing Certificates of Qualification in all trades with certifying exams.
Renewing Certificates of Qualification in compulsory trades.
Maintaining a Public Register of people authorized to work in compulsory
Researching apprenticeships and the trades.
The Regional Administrator provides onsite office administration and reception services
Responsibilities  Administrative Support   Perform financial and non-financial data entry and maintain accurate records.
Handle sensitive information with discretion and ensure compliance with privacy.
Maintain building access, facilitate the ordering, programming, and assignment of employee and guest access cards.
Liaison with staff, vendors and contractors to facilitate office repairs and maintenance.
Maintaining office furniture and equipment, calling for repairs and service to update postage meter rates, and maintaining the printer/copier (calling for service,
Schedule meetings, manage calendars, and assist with booking meeting rooms or virtual conferencing tools.
Organize, file, and retrieve documents (physical and digital), including scanning and archiving.
Assist with tracking and reconciling office expenses or petty cash.
Perform research on assigned topics and prepare research findings.
Reception   Provide courteous and professional service to all visitors and callers, resolving minor inquiries or complaints when possible, and triaging inquiries to the appro
Receives and directs incoming visitors, including couriers, deliveries, contractors, and clients to the appropriate staff member or office area.
Maintains visitor logbook and issues visitor passes.
General office administration support, including receiving and preparing mailings, couriers, and ordering office supplies/refreshments.
Help maintain a clean and organized reception, common areas of the office.
Answer and direct incoming calls and emails professionally; take messages or respond as appropriate.
Assist in implementing visitor safety protocols and emergency evacuation procedures.
Other duties as assigned by the regional manager.
Qualifications   Post-secondary education is preferred.
Demonstrated 2-5 years’ experience as a receptionist or administrative assistant.
Reception best practices, procedures and STO standards to provide front line reception services for STO.
STO organizational structure and services to route calls to the appropriate department/unit or staff member.
Secretarial and administrative practices to provide administrative services to an assigned manager/supervisor and team.
Skills   Strong interpersonal skills with the ability to work courteously and cooperatively with management, clients and other stakeholders.
Ability to communicate effectively, both orally and in writing, including the ability to relay information in a clear/concise manner.
Ability to work independently,