Administrative assistant

OVERVIEW LANGUAGES

English

EDUCATION

• Secondary (high) school graduation certificate
• or equivalent experience

EXPERIENCE

• 7 months to less than 1 year

HYBRID

Work must be completed both in person and remotely.

WORK SETTING

• Associations and non profit organizations
• Health care institution, facility or clinic
• Advertising, marketing and public relations agency

RESPONSIBILITIES

• Assist with staff consultation and grievance procedures
• Coordinate the flow of information within the team
• Evaluate daily operations
• Motivate staff
• Open and distribute mail and other materials
• Plan and organize daily operations
• Train staff
• Establish and implement policies and procedures
• Train other workers
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Manage training and development strategies
• Answer telephone and relay telephone calls and messages
• Oversee the analysis of employee data and information
• Answer electronic enquiries
• Respond to employee questions and complaints
• Liaise with management, union officials and HR consultants
• Organize staff consultation and grievance procedures
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Recruit and hire workers and carry out related staffing actions
• Recruit and hire staff
• Maintain and manage digital database
• Coaching
• Evaluate work environments, programs and procedures to control, eliminate,and prevent disease or injury

SUPERVISION

• 16-20 people
• Staff in various areas of responsibility

CREDENTIALS CERTIFICATES, LICENCES, MEMBERSHIPS, AND COURSES

• First Aid Certificate

EXPERIENCE AND SPECIALIZATION COMPUTER AND TECHNOLOGY KNOWLEDGE

• Google Docs
• MS Excel
• MS Outlook
• MS Power Point
• MS Windows
• MS Word
• Share Point
• Google Drive
• Electronic mail

TECHNICAL TERMINOLOGY

• Legal
• Medical

SPECIALIZATION OR EXPERIENCE

• Employee engagement

AREA OF SPECIALIZATION

• Correspondence
• Reports and records
• Contracts

ADDITIONAL INFORMATION SECURITY AND SAFETY

• Bondable
• Criminal record check
• Vulnerable sector check

TRANSPORTATION/TRAVEL INFORMATION

• Own transportation
• Own vehicle
• Willing to travel
• Willing to travel regularly
• Valid driver's licence

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Ability to work independently
• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks
• Work with minimal supervision

PERSONAL SUITABILITY

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Accurate
• Client focus
• Reliability
• Time management
• Adaptability
• Accountability
• Dependability
• Due diligence
• Quick learner