Medical Secretary Primary Care Reception

Support accessible primary care at Community Health caring KW through medical reception, appointment scheduling, and electronic medical records. This permanent full-time position works in Kitchener.

As Medical Secretary on the Primary Health Administrative Team, you provide secretarial, receptionist, clerical, and administrative support. You serve clients facing health inequities and barriers while helping maintain smooth information flow and responsive care. The role includes regular and extended hours, including at least one evening weekly.

• Answer calls and check clients in at reception
• Book appointments with staff, specialists, and diagnostic services
• Record client information in electronic medical records
• Prepare referrals, consultation letters, and correspondence
• Provide program, community resource, and referral information

• Secondary school diploma and medical secretary training
• Two years of office experience in healthcare
• Experience using electronic medical records
• Switchboard or multi-line telephone experience
• Microsoft Office proficiency and effective English communication

Bring medical administration, client communication, and electronic records experience to support primary care at Community Health caring KW.