Mortgage Administrator Client Onboarding

Bring organized client onboarding and document management skills to 4

Capital’s Mortgage Administrator position in Kitchener. Support commercial financing clients throughout their application process.

This Mortgage Administrator role supports mortgage professionals, clients, originators, underwriters, and Managing Partners. You will coordinate onboarding, collect financial and property documentation, maintain files, and communicate next steps. Previous mortgage experience is an asset, not a requirement.

• Coordinate onboarding and assist with mortgage application requirements
• Collect, organize, and maintain client documentation
• Review files and follow up on missing information
• Prepare checklists, forms, correspondence, and client packages
• Coordinate communication among clients and transaction stakeholders

• Minimum two years’ administrative or client service experience
• Excellent organization and exceptional attention to detail
• Strong written, verbal, and telephone communication skills
• Microsoft Office proficiency, including Outlook, Word, and Excel
• Ability to handle confidential information with discretion

Use your client communication, documentation, and organizational strengths to support seamless commercial mortgage administration at 4

Capital.