Mortgage Administrator Client Onboarding

Bring organized client onboarding and document management skills to 4

Capital’s Mortgage Administrator position in Kitchener. Support commercial financing clients throughout their application process.
This Mortgage Administrator role supports mortgage professionals, clients, originators, underwriters, and Managing Partners. You will coordinate onboarding, collect financial and property documentation, maintain files, and communicate next steps. Previous mortgage experience is an asset, not a requirement.

Key Responsibilities:

Coordinate onboarding and assist with mortgage application requirements
Collect, organize, and maintain client documentation
Review files and follow up on missing information
Prepare checklists, forms, correspondence, and client packages
Coordinate communication among clients and transaction stakeholders
Requirements:
Minimum two years’ administrative or client service experience
Excellent organization and exceptional attention to detail
Strong written, verbal, and telephone communication skills
Microsoft Office proficiency, including Outlook, Word, and Excel
Ability to handle confidential information with discretion
Use your client communication, documentation, and organizational strengths to support seamless commercial mortgage administration at 4

Capital.