Staffing Support Worker

City Manager's Office Thunder Bay, Ontario

Full Time

Office Support Worker

1

$32.72-$37.18

0

n/a

2/6/2027

n/a

As a Staffing Support Worker, you'll play an important role in supporting the day-to-day operations of Pioneer Ridge. Through staff scheduling, workforce coordination, and administrative support, you'll help ensure the right people are in the right place at the right time to support resident care and operational needs.

This role offers the opportunity to work closely with leaders, care teams, payroll staff, and administrative professionals while developing expertise in scheduling, collective agreement administration, workforce coordination, and long-term care operations.

Duties

• In this role, you will provide scheduling, clerical, and administrative support to help ensure staffing requirements are met across Pioneer Ridge. You will also have the following accountabilities:
• Ensure staffing requirements for all Pioneer Ridge sections are met to comply with operational needs and as directed by supervisors.
• Schedule staff, maintain a master schedule, ensure staff replacement, and coordinate the vacation selection process, while following applicable collective agreement and Employment Standards Act requirements.
• Maintain and archive relevant scheduling data, and time sheets as per Corporate policies.
• Assist in scheduling educational sessions and orientation for all Pioneer Ridge staff as required.
• Assist in the filling of vacancies and empty rotations in collaboration with Supervisors, payroll and Administrative Assistants.
• Assist in the creation of new schedules, as required.

We're proud to offer a workplace where your well-being, growth, and sense of purpose come first. As a Staffing Support Worker, you'll enjoy:

• A competitive salary that reflects your expertise
• An optional matching pension plan to help you build long-term financial security
• Access to a confidential Employee and Family Assistance Program (EFAP) and wellness initiatives to support your overall health
• Leadership and training development programs, so you can continue to grow your skills and career
• A culture of recognition and appreciation, with staff events and programs that celebrate your contributions
• Opportunities to build expertise in workforce scheduling, staffing coordination, and long-term care operations
• A collaborative and supportive team environment
• Meaningful work that contributes to the well-being of Pioneer Ridge residents
• Participate in quality improvement initiatives related to staffing and scheduling software.

• Secondary school graduation together with a minimum of three years’ scheduling experience, preferably in a large institutional setting
• An understanding of the needs of the long-term care sector related to staffing and an ability to deal with staff
• Ability to comprehend and apply rules and guidelines related to scheduling
• Ability to establish and maintain effective working relations with superiors, co-workers, staff, and the public

As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2

SLGBTQ+ community.

It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics.

Do not include:

• Any…