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Inforce Case Coordinator — Distributor Relations

Job in Waterloo, Kitchener, Ontario, N2J 0A1, Canada
Listing for: Manulife/John Hancock
Full Time position Listed on 2026-11-11
Job specializations:
Salary/Wage Range or Industry Benchmark: 52000 - 87000 CAD Yearly CAD 52000.00 87000.00 YEAR

Job Description & How to Apply Below

Location: Waterloo

Manulife/John Hancock is hiring an Inforce Case Coordinator to join the Relationship Management team in Canada. You will handle inforce insurance inquiries across product lines, prioritize and resolve cases, and build strong distributor relationships by simplifying processes and promoting digital tools.

The role emphasizes collaboration with internal teams to drive timely case resolutions, ensuring a high standard of professionalism and customer-centric service within EST business hours.

We would love to welcome a new Inforce Case Coordinator — Distributor Relations to our group in Southwestern Ontario, ON, Canada.

For the Inforce Case Coordinator — Distributor Relations position at Manulife/John Hancock, we are reviewing applications now.

Step into the Inforce Case Coordinator — Distributor Relations role at Manulife/John Hancock in Southwestern Ontario, ON, Canada and grow with us.

Please review the full job details above before applying.

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