Analyst, Operations Data Integrity; Volume

Job Requisition : 203445
Business Function: Operations Support
Primary City: Kitchener
Other Location(s):
Province: Ontario
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: UPCEA
05
Area of Competition: Qualified Candidates. Preference given to local Qualified Employees of the Canada Post Corporation who are members of the Public Service Alliance of Canada.

This is an anticipatory staffing search. The candidates will be placed on an eligibility list for future temporary and permanent opportunities.
Closing Date (YYYY-MM-DD): 2026/10/02

The Analyst, Operations Data Integrity is accountable for analysis and interpretation of corporate volume data reported by and provided to the mail processing, collection and delivery, and retail operations groups, and to ensure the accuracy, integrity and timeliness of this data. This job requires a good knowledge of product specifications and rates, mail operations, mail flows, system tools, processes, ability to apply up to date techniques and practices in data collection, analysis, reporting and statistical analysis.

The incumbent is also accountable for the provision of first-line support for data collection and reporting systems within the mail operations groups, including the identification of systems problems, the initiation of appropriate corrective actions, and the provision of technical expertise and coaching to first line operations management.

Below are the main job requirements and responsibilities for the Analyst, Operations Data Integrity (Volume).

• Collects, compiles and processes information related to volumes in mail operations activities and for the distribution of performance indicators to clients through appropriate reports. Ensures that accurate records and documentation are maintained, and that all documents are cross-referenced to ensure data accuracy and integrity.

  Provides analysis and interpretation of data, including anomalies, trends and forecasting, and estimates financial and performance impacts of operational decisions. Ensures that data is reported in a clear and understandable fashion appropriate to it’s intended users, and works closely with end users to ensure reports are understood and any questions or concerns are responded to.

• Reviews and maintains systems, procedures and documentation current to reflect any changes in mail flows or processes. Performs audits to verify compliance to processes and standards and takes appropriate corrective action when issues are discovered.
• Coordinates activities related to data collection, recording and reporting for the mail processing, collection and delivery, and retail operations groups. Ensures that all data is verified, and applies knowledge of mail operations to ensure that data and reporting errors are immediately identified and appropriate corrective action is taken. Verifies performance measurements and operations statistics against standards to identify operational problems and recommend solutions.

• Provides feedback, training and support for the Operations community as well as colleagues in the work unit in data systems utilization and proper procedures. Identifies system and user deficiencies and liaises as necessary with others to facilitate resolution of the deficiencies, including developing job aids to address the issues. Works closely with management team and employees to increase their comfort and efficiency at providing and interpreting corporate data.

• Communicates with internal groups to explain and discuss changes in the methods of collecting, sampling or auditing data and provides expert advice to the management team on options and…