ECH - Orientation Representative

Empire Homes is seeking a Home Orientation Representative! In this role, you will schedule and conduct pre‑closing inspections of newly built homes, identifying and reporting deficiencies in accordance with the Tarion Construction Performance Guidelines and the Ontario Building Code. You will lead in‑person Pre‑Delivery Inspections (PDIs) with homeowners and the construction team prior to the submission of the Initial Warranty Form and oversee the completion of any outstanding deficiencies.

This role will support our communities located in Breslau, Caledonia and Brantford. This posting is for a replacement position.

Expected annual salary range: $50,000–$65,000 per year. This position is also eligible to participate in a short‑term incentive program.

• College Degree or Diploma in a related field.
• 2‑3 years of experience, including Tarion CPG and Ontario Building Code knowledge, is an asset.
• Computer skills including Microsoft Suite and the ability to learn various programs.
• Customer service experience/exposure is an asset.
• Must have a valid “G” driver’s license.

• Schedule appointments for inspection with homeowners based on construction closing schedule.
• Reporting, including spreadsheets and internal aging reports.
• Emailing homeowners and Empire interdepartmental communications.
• Creating onsite files and packages with printing documentation including site files and CCP’s.
• Coordination and completion of PDI deficiencies.
• Provide support to onsite administration staff as needed.
• Follow up orientations of home operations after closing.
• Ability to travel to various sites and office as required by the business.

• Opportunity to collaborate with some of the most skilled professionals in the homebuilding industry.
• Receive exclusive discounts on Empire Homes through the Employee Home Ownership Program.
• Enjoy peace of mind with employer‑paid benefits.
• Invest in your future with employer‑sponsored RRSP plans.
• Continue learning and development with continuing education support.
• The company values your time outside of work as much as your time inside.

Empire Homes is an inclusive employer dedicated to building a diverse workforce. We are committed to providing accommodation throughout the recruitment and selection process for any qualified applications under the respective provincial human rights codes. Please advise a member of our team if you require accommodation to ensure your accessibility needs are accommodated. Any information received relating to accommodation will be addressed confidentially.