Warranty Administrator Position in Breslau

Location: Breslau

Empire Homes is hiring a Warranty Administrator in Breslau, Ontario. This pivotal role involves managing warranties and ensuring excellent communication with homeowners post-closing.

As a Warranty Administrator, you will act as the primary contact for homeowners regarding their warranty needs. Your responsibilities will include processing Tarion warranty forms and coordinating schedules with technicians for warranty repairs. Strong organizational skills and experience in customer service are crucial for success in this position.

Key Responsibilities:

• Address and document inquiries from homeowners efficiently

• Coordinate follow-up activities with service teams

• Schedule warranty trades and follow up on repairs

• Enter warranty work orders using New Star programs

• Collaborate with management on escalations

Requirements:

• At least 2 years of customer service or administrative experience

• Homebuilding industry knowledge is advantageous

• Excellent problem-solving and customer service ability

• Strong organizational and time management skills

• Familiarity with Tarion warranty processes

Utilize your customer service and administrative expertise to excel with Empire Homes in Breslau.
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