Order Desk Customer Service Specialist

Location: St. Jacobs

Join our Order Desk team as a Customer Service Specialist, responsible for fulfilling orders and providing exceptional customer support. Engage with customers through walk-in, phone, and email inquiries.

This role highlights your ability to manage customer interactions while processing orders and maintaining inventory accuracy. You'll assist in sorting and tagging items, ensuring that product details are accurately logged in our system.

Your role supports the seamless operation of our customer service initiative.

Key Responsibilities:

• Handle inquiries through walk-ins, calls, and emails

• Process orders and information efficiently

• Assist with sorting and tagging products

• Maintain accurate inventory records and statistics

• Execute various general office tasks

Requirements:

• Relevant experience in customer service or inventory roles

• Strong Microsoft Office Suite skills

• Detail-oriented with an emphasis on accuracy

• Excellent communication and interpersonal skills

• Ability to work independently in a dynamic setting

Utilize your customer service expertise to support our Order Desk effectively.
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