Inside Sales Customer Service in Listowel

Elevate your career in customer service with our Inside Sales & Customer Service Representative role based in Listowel, ON. Engage directly with customers while managing service requests and promoting sales.

Join us in the electrical and low voltage contracting sector as a proactive Inside Sales & Customer Service Representative. This full-time position focuses on service ticket management, client communication, and driving maintenance agreement sales for exceptional customer experiences. You will balance administrative tasks with sales responsibilities, supported by a detail-oriented mindset.

Key Responsibilities:

• Serve as the primary contact for customer inquiries

• Manage service tickets and confirm appointments

• Maintain documentation of jobs and materials used

• Promote service maintenance agreements to clients

• Follow up on leads and customer satisfaction

Requirements:

• Experience in customer service or inside sales

• Strong communication and organizational skills

• Sales-oriented with a customer-first attitude

• Familiarity with CRM systems and Microsoft Office

• Ability to multitask and prioritize effectively

Bring your customer service expertise to create lasting relationships in Listowel.
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