Listowel Inside Sales Customer Service

Position: Listowel Inside Sales Customer Service Role
Join our electrical contracting team in Listowel, ON as an Inside Sales & Customer Service Representative. Deliver exceptional service while assisting with sales and managing service requests.

This full-time position requires a proactive approach to enhance customer interactions from initial inquiries to post-service follow-ups. The ideal candidate will possess strong organizational skills, balancing sales initiatives with effective customer communication and administrative coordination.

Key Responsibilities:

• Act as the main point of contact for customer inquiries

• Create and manage service tickets during their lifecycle

• Maintain relationships through follow-up and communication

• Promote and sell maintenance agreements to customers

• Coordinate post-service follow-up and manage online reviews

Requirements:

• Relevant experience in customer service or sales

• Strong organizational and multitasking abilities

• Excellent communication and sales skills

• Proficiency in CRM tools and Microsoft Office

• Detail-oriented with a problem-solving mindset

Utilize your customer service skills to build lasting relationships and drive sales in our Listowel location.
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