Stratford Subaru Service Advisor

Position: Stratford Subaru Full-Time Service Advisor
Location: Stratford

Become a key player at Stratford Subaru as a Service Advisor. Focus on delivering outstanding customer service in our fast-paced, high-volume service department.

We seek a dedicated individual for this full-time role who can effectively manage customer interactions from initial intake through service completion. You'll work closely with our Technicians to ensure accurate and timely service delivery. While automotive experience is an asset, it is not a requirement for this position.

Key Responsibilities:

• Greet clients and oversee the service appointment process

• Document service needs and customer feedback thoroughly

• Communicate effectively with Technicians regarding service progress

• Review and clarify completed work with customers

• Keep the service lane clean and well-organized

Requirements:

• 1-2 years of customer service experience necessary

• Strong communication skills and professional demeanor

• Detail-oriented and skilled in time management

• Ability to excel in a high-traffic environment

• Familiarity with PBS considered an asset

Leverage your service experience to enhance customer satisfaction at Stratford Subaru's service department.
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