Leader of Customer Service and Accounts

Elevate the role of Corporate Account Coordinators at s.t.o.p. Restaurant Supply, focusing on customer service excellence and operational efficiency. This leadership position thrives on strategic planning and team collaboration.

As the Leader of Corporate Account Coordinators, you’ll maintain high levels of professionalism and service excellence while supporting the Customer Service Manager. Responsibilities range from tracking budgets to resolving escalated issues and leading project deliveries. Your organizational skills will be pivotal in fostering a high-performing customer service environment.

Key Responsibilities:

• Lead and support the Corporate Account Coordinators effectively

• Engage in strategic service planning and communication

• Monitor budgets, revenues, and overall financial performance

• Report team results and progress to senior management

• Address escalated customer service issues promptly

Requirements:

• Strong leadership experience in customer service

• College degree or certification required

• Excellent verbal and written communication skills

• Proficient with Excel and Word applications

• Time management and multitasking abilities essential

Become part of our mission to deliver top-tier service at s.t.o.p. Restaurant Supply.
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