Customer Service Representative

Position: Taylor Corporation Customer Service Representative
Location: Stratford

Take your career to the next level at Taylor Corporation as a Customer Service Representative in Stratford, ON! Enjoy a vibrant team environment that fosters support and collaboration.

International Graphics is hiring a Bilingual Customer Service Representative to enhance customer interactions and manage order processing. This role focuses on providing exemplary service in English and French, assisting with online orders, and supporting internal teams with various administrative tasks. Ideal candidates will exhibit strong communication and multitasking capabilities.

Key Responsibilities:

• Ensure exceptional customer service in all communications

• Assist customers with their online orders

• Process manual orders accurately in the billing system

• Respond to inquiries through email promptly

• Collect payments and offer translations for marketing content

Requirements:

• Grade 12 diploma with a minimum of 3 years customer service experience

• Proficient in both English and French

• Excellent verbal and written communication skills

• Strong multitasking skills with attention to detail

• Familiarity with Microsoft Office preferred

Become an integral part of Taylor Corporation's mission to innovate while building a successful career!
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