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Part-Time Receptionist Dispatcher

Job in Kitchener, Ontario, N0B 1N0, Canada
Listing for: Humane Society of Kitchener Waterloo and Stratford Perth
Part Time position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator, Admin Assistant, Clerical
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant, Clerical
Salary/Wage Range or Industry Benchmark: 24000 - 29000 CAD Yearly CAD 24000.00 29000.00 YEAR
Job Description & How to Apply Below

Support animal welfare in Kitchener as a permanent part-time Receptionist/Dispatcher handling customer service and animal-related inquiries. Occasional travel to Stratford may be required.

The Humane Society seeks a Receptionist/Dispatcher for the Kitchener Centre. You will answer calls, provide information, support adoption and intake inquiries, and dispatch calls to officers. The position also includes cash-flow management, records, paperwork, and communication with the Manager and team.

Key Responsibilities:
  • Answer incoming calls about animal cruelty and by-law enforcement
  • Provide in-person adoption, intake, and by-law customer service
  • Dispatch calls to officers and redirect inquiries appropriately
  • Manage daily cash flow and maintain departmental records
  • Communicate departmental needs and activities with the team
Requirements:
  • High School Diploma or equivalent
  • Excellent interpersonal, teamwork, and collaboration skills
  • Organizational ability to manage multiple duties
  • Microsoft Windows, Word, and basic office equipment proficiency
  • Willingness to work afternoons and weekends

Bring organized customer service, dispatching, and communication skills to the Humane Society’s Kitchener Centre reception team.

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