Customer Service Representative

Support holiday shoppers at the LCBO in Kitchener using POS systems and customer service skills while working on-site from November 16 to December 31, 2026.

As a fixed-term Holiday Customer Service Representative, you will report to the Store Manager in a retail store. Paid online training introduces wine, beer, cider, and spirits. You will help create memorable shopping experiences while supporting store operations. This part-time position pays $20.82 per hour.

• Serve customers promptly and responsibly using POS systems
• Ask for donations through the Spirit of Sustainability campaign
• Participate in customer experience and postal code surveys
• Receive inventory and replenish, face-up, and organize products
• Maintain a clean, organized, and safe store

• Work on-site at 123 Pioneer Drive, Kitchener
• Be at least 18 years old
• Be legally allowed to work in Canada
• Lift cases weighing up to 40 pounds repeatedly
• Be available Friday evenings and weekend shifts

Bring reliable customer service, POS operation, and store support skills to the LCBO’s Kitchener holiday team.