Event Operations Lead
Job in
Kitchener, Ontario, Canada
Listed on 2026-11-07
Listing for:
City of Kitchener
Part Time, Per diem
position Listed on 2026-11-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning, Event Staff/ Venue Crew -
Entertainment & Gaming
Customer Service Rep, Event Management & Planning, Event Staff/ Venue Crew
Job Description & How to Apply Below
The Event Lead provides day-of-event support for Kitchener Market and Downtown activities. You will assist Event Coordinators by delivering event logistics, monitoring staff, and addressing operational concerns. Success requires public-facing customer service experience, adaptability, and confidence communicating instructions.
Key Responsibilities:
Monitor casual staff and assign work areas
Assist vendors, crafters, and sellers during activations
Check facilities and report problems to supervisors
Communicate supervisor instructions and customer needs
Direct patrons during emergencies and answer facility questions
Requirements:
Minimum Grade 12 diploma or equivalent
Six months of event-related customer service experience
Strong customer service and communication skills
Reliable approach with a good employment record
Availability for variable hours, including statutory holidays
Use dependable event operations, staff coordination, and customer service skills to help deliver events across Kitchener venues.
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