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Kitchener Retail Customer Service Representative

Job in Kitchener, Ontario, Canada
Listing for: LCBO
Part Time position Listed on 2026-11-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service, Retail Sales, Retail Support
Salary/Wage Range or Industry Benchmark: 24000 - 34000 CAD Yearly CAD 24000.00 34000.00 YEAR

Job Description & How to Apply Below

Serve customers at the LCBO’s 123 Pioneer Drive store in Kitchener, with paid training and on-site part-time work during the holiday season.

This fixed-term retail position runs from November 16 through December 31, 2026. Reporting to the Store Manager, you will support customers, teammates, inventory, and in-store campaigns. Training covers customer service and wine, beer, cider, and spirits. The hourly pay is $20.82.

Key Responsibilities:
  • Provide outstanding customer experiences through responsible service
  • Operate the POS and cash system
  • Support Spirit of Sustainability donation requests
  • Complete customer experience and postal code survey activities
  • Lift cases while standing for extended periods
Requirements:
  • Comfort supporting customers and working with teammates
  • Valid SIN, Student, or Work Permit required
  • Minimum age of 18 years
  • Availability Friday evenings, Saturdays, and Sundays
  • Holiday availability includes December 25, 26, and 31

Use customer care, teamwork, and responsible POS service to support LCBO shoppers throughout the Kitchener holiday period.

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