Project Manager, Product & Process Improvement

Project Manager, Product & Process Improvement
The Project Manager, Product & Process Improvement is responsible for solving product and process-related challenges while driving continuous improvement initiatives across Manufacturing Engineering. This role leads cross-functional projects focused on improving quality, delivery, cost, innovation, and operational excellence through advanced manufacturing technologies, process optimization, and data-driven decision making.

Responsibilities

Serve as the subject matter expert and global process owner for 3D modeling of custom in-the-ear (ITE) devices and components

Identify opportunities for process improvements through data analysis and continuous improvement methodologies

Lead cross-functional projects and ensure key deliverables are executed on time and within scope

Support product transfer initiatives including in sourcing, outsourcing, vendor transfers, and dual sourcing projects

Collaborate with software developers, vendors, and manufacturing teams to improve modeling processes and technologies

Partner with New Product Introduction and Manufacturing Engineering teams to ensure successful product launches

Participate in Kaizen and continuous improvement activities

Develop, implement, optimize, and qualify manufacturing processes and technologies

Support Design for Manufacturing and Design for Quality initiatives

Conduct benchmarking, process optimization, failure analysis, and risk management activities

Establish KPIs, monitor performance, and drive corrective actions when targets are not achieved

Develop strategic roadmaps that improve quality, service, reliability, and manufacturing efficiency

Qualifications

Bachelor's or Master's degree in Engineering, ideally Process, Mechanical, Biomedical, or related field

5+ years of engineering experience leading improvement of complex manufacturing processes

Proven experience utilizing data analytics to drive business decisions

Experience with in medical device or other regulated manufacturing environments strongly preferred

Strong analytical and problem-solving skills

Excellent communication and stakeholder management abilities

Proficiency with Microsoft Office tools and advanced Excel skills

Experience with Power BI, SAP, and 3D modeling software preferred

Nice to Have

PMP certification

Lean Six Sigma Green Belt or Black Belt

GD&T knowledge

ISO 13485 experience

Additional Requirements

A minimum of 200 Mb/sec download and 10 Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality.

What we offer

Exciting and challenging work environment

Collaborative culture

Opportunities for continuous self-improvement

Opportunities for a flexible hybrid model work environment

A company that values diversity and inclusion

Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation with variable component and employer match on pension contributions

Mentorship program and career development plans

Pay range: $73K to $102K

Sonova Canada is now a certified Great Place to Work (May 2024-May 2025)

How we work
At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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