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Operations Support Agent
Job Description & How to Apply Below
Support caisse operations at Desjardins through transaction processing, report reconciliation, and secure data management. French is required for this operational support work.
As an Operations Support Agent, you carry out activities connected with caisse products and services. You process reports, requests, transaction notices, and supplemental transactions for affected Desjardins components. The work also includes member follow-up, information searches, and liaison with internal service centres.
Key Responsibilities:- Process and reconcile reports and requests for caisse sectors
- Input, validate, and save data in systems
- Follow up with members and customers as needed
- Process transaction notices and related activities
- Maintain secure, timely, and quality operations
- High school diploma in a related field
- Minimum two years of relevant experience
- Knowledge of French is required
- Action-oriented and customer-focused approach
- Ability to adapt and learn nimbly
Bring transaction processing, reconciliation, and customer focus to secure operations supporting Desjardins members and customers.
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