Senior Product Research Expert KOHO

Join KOHO as a Senior Product Research Expert and transform financial services for Canadians. Your research will inform product decisions, leading to enhanced user experiences in a flexible, remote setting.

As a key individual contributor, you'll influence the product strategy and uncover user needs through rigorous research methods. This hands-on role emphasizes both discovery and operational excellence in research. Collaborate with various teams to align insights with business objectives and improve product offerings at KOHO.

Key Responsibilities:

• Conduct high-impact research to identify key user challenges

• Support product strategy with user and market insights

• Build scalable research systems and practices

• Mentor cross-functional teams on research methodologies

• Implement AI-driven solutions to streamline research

Requirements:

• Extensive product research experience in consumer-facing environments

• Expertise in qualitative methods and data analysis

• Senior-level experience influencing product strategies

• Strong storytelling and communication skills

• Familiarity with fintech or trust-sensitive domains preferred

Bring your passion for user research to KOHO to drive financial empowerment.
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