Temporary IT Support Specialist WRDSB

Join the Waterloo Region District School Board as a Temporary IT Support Specialist. Focus on providing crucial first-line tech support for an educational environment.

This role requires a minimum of a two-year Information Technology College Diploma and relevant experience in an education-focused ITS. You will support various technologies and enhance the user experience for students and staff. Your efforts contribute to achieving the strategic goals of WRDSB through effective service delivery.

Key Responsibilities:

• Deliver customer service via ITService

Desk and other tools

• Oversee technology asset inventory and support

• Recommend solutions based on technology trends

• Engage in support documentation and application upgrades

• Collaborate within the ITS team for project initiatives

Requirements:

• Two years' experience in IT support, preferably in education

• Strong organizational and interpersonal skills

• Familiarity with ITIL processes and service standards

• Must possess a valid driver's license

• Physical capability to manage IT equipment tasks

Boost student success with dedicated IT support at the Waterloo Region District School Board.
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