Drives Solution Architect

45

Drives Solution Architect

• Position Title:
  
  Solution Architect
• Department:
  
  Technical Service
• Company:45
  
  Drives
• Location:
  
  Waterloo, Ontario
• Work Arrangement:
  
  On-site
• Employment Type:
  
  Full-Time, Permanent
• Shift: Monday to Friday, 9:00 AM – 5:00 PM, with occasional evening customer calls and weekend support as required
• Level:Intermediate

Full Transparency:
We Work a Little Differently Around Here.

At 45

Drives, we believe work should be meaningful. We spend a significant part of our lives at work, so we're committed to creating an environment where people enjoy what they do, contribute ideas, and make a real impact.

We value collaboration, curiosity, and continuous improvement. Everyone is encouraged to challenge ideas, solve problems, and help shape the future of our products, our company, and our customer experience.

If you're looking for a workplace where your technical expertise is valued and your contributions matter, we'd love to hear from you.

45

Drives is changing the way organizations store data.

Instead of locking customers into proprietary software, we build enterprise storage solutions using open-source software and commodity hardware—giving customers flexibility, transparency, and long-term value without vendor lock-in.

45

Drives is part of Protocase Inc., an innovative manufacturing and technology company with more than 400 employees serving over 16,000 customers worldwide, including organizations such as NASA, Boeing, Google, Apple, Microsoft, MIT, and many more.

• 45
  
  Drives:
• Protocase:

The Solution Architect partners closely with Sales Account Managers to deliver technically sound, customer-focused enterprise storage solutions. This role combines deep technical expertise with exceptional customer engagement to design solutions that solve real business challenges while helping customers maximize the value of open-source technologies.

As a trusted technical advisor, you'll work directly with clients to understand their business objectives, technical environments, and long-term goals. You'll lead discovery conversations, design scalable solution architectures across storage, infrastructure, applications, and data environments, and support customers from initial engagement through implementation.

Working closely with Sales, Engineering, and R&D teams, you'll help translate complex technical concepts into practical business solutions while influencing future product development through customer feedback and market insights.

• Meet with customers to understand business objectives, technical requirements, and long-term goals.
• Conduct technical discovery sessions to identify customer challenges and solution requirements.
• Design enterprise storage and infrastructure solutions tailored to customer environments.
• Deliver technical presentations, workshops, and live product demonstrations.
• Develop technical scopes of work, solution architectures, implementation recommendations, and supporting documentation.
• Partner with Sales Account Managers throughout the sales cycle to ensure customer success.
• Translate complex technical concepts into clear business value for customers.
• Collaborate with Engineering and R&D by sharing customer feedback, market trends, and product improvement opportunities.
• Review solution designs and proposals to ensure alignment with customer requirements and architectural best practices.
• Support implementation planning and provide technical guidance throughout the customer journey.
• Promote open-source technologies and architectural best practices through customer education and internal knowledge sharing.
• Participate in continuous improvement initiatives that enhance customer experience and organizational success.

Don't meet every qualification? If you have a strong background in enterprise infrastructure and customer-facing technical work, we'd still love to hear from you.

• Post-secondary education in Computer Science, Information Technology, Engineering, or a related technical discipline is considered an asset. Equivalent practical experience will also be considered.

• Strong technical background in data…