AVP, Technology Resilience and Recover Risk Oversight

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our

Purpose:

helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

The AVP, Technology Resilience & Recovery is a senior 2

LOD leadership role accountable for establishing and leading Sun Life’s independent technology resilience challenge capability across critical operations. The role provides enterprise oversight of technology recoverability, DR strategy, backup and data resilience, infrastructure and application recovery, cloud/hybrid resilience, and alignment between business impact tolerances, RTO/RPO expectations, and actual technical recovery capability.

• Establish and lead the enterprise 2
  
  LOD technology resilience capability within the ORCT Centre of Excellence, including operating model, standards, review cadence, escalation protocols, and evidence expectations.
• Provide independent oversight and challenge of DBTS and Business Group technology recovery capabilities supporting critical and significant operations.
• Set the 2
  
  LOD expectations for recoverability evidence, scenario testing credibility, DR adequacy, backup resilience, cyber recovery readiness, and technology resilience reporting.

• Chair or lead senior governance discussions on technology resilience posture, material gaps, issue escalation, risk acceptance, remediation adequacy, and closure readiness.
• Challenge overly optimistic recovery claims where evidence does not demonstrate capability to operate within impact tolerances or RTO/RPO expectations.
• Ensure technology resilience gaps are formally captured, risk-rated, assigned owners, and tracked through remediation and closure validation.

• Ensure technology resilience oversight aligns with OSFI E-21 operational resilience expectations and OSFI B-13 technology and cyber risk management expectations.
• Develop enterprise insights on technology resilience posture, including risk appetite metrics, KRIs, thematic findings, systemic vulnerabilities, and management/Board-ready reporting.
• Support regulatory responses, supervisory engagement, audit inquiries, and evidence readiness related to technology resilience and recoverability.

• Build and lead a specialized 2
  
  LOD team across Technology Resilience, DR Strategy & Adequacy, Backup Storage & Data Resilience, and related recovery domains.
• Develop technical challenge standards, review playbooks, reviewer training, and quality assurance routines to increase consistency and coverage across critical operations.
• Partner with Operational Resilience, BCM, Crisis Management, TPRM, DBTS, Cyber, and Business Group Risk teams to deliver integrated resilience outcomes.

• Deep knowledge of technology resilience, disaster recovery, infrastructure/application recovery, cloud/hybrid environments, data resilience, cyber recovery, and enterprise risk oversight.
• Strong understanding of OSFI E-21, OSFI B-13, operational resilience, BCM/DR lifecycle, risk appetite, KRIs, issue management, and Three Lines of Defense expectations.
• Proven ability to influence senior technology, risk, business, audit, and regulatory stakeholders in complex global…