Service Center Manager

Join a Company That Sees the Big Picture — And Lead a Team That Delivers It

All-Brite is a leading, locally owned, and family-operated full-service glass company with over 30 years of experience serving retail, residential, commercial, and fleet clients. Built on a foundation of quality, safety, and trust, we deliver a wide range of professional glass services across the region.

We’re looking for a skilled, people-first Service Center Manager who is ready to lead from the front.

This is a working leadership role—you’ll oversee daily operations, team performance, and customer experience while being actively involved in the day-to-day flow of the business. You’re not on the sidelines—you’re part of the operation, supporting the team, coordinating activity, and ensuring everything runs smoothly in real time.

If you thrive in a fast-paced environment, enjoy building strong teams, and take pride in delivering exceptional service, this is an opportunity to grow with a company that values excellence.

Key Responsibilities – What You’ll Be Leading & Doing
Leadership & Operations

Oversee daily operations, scheduling, workflow, and team coordination

Ensure efficient service delivery and adherence to company standards

Train, mentor, and support team members across roles

Maintain organization, cleanliness, and operational flow

Monitor KPIs, scheduling efficiency, and overall team performance

Daily Operational Involvement (Working Manager Role)

Actively support day-to-day operations alongside the team

Assist with customer service, scheduling, and coordination on a daily basis

Help manage workflow in real time to keep jobs on track and on schedule

Provide ongoing support to team members to ensure consistency and efficiency

Identify and solve problems quickly as they arise throughout the day

Client Experience & Communication

Deliver a professional, solutions-focused customer experience

Support customer interactions, escalations, and service follow-ups

Ensure clear communication of timelines, expectations, and outcomes

Build strong relationships with retail and commercial clients

What We’re Looking For
Service & Operations Experience

Background in automotive, service-based or trade-related industries (asset, not required)

Strong understanding of workflow, scheduling, and customer service operations

Experience working within fast-paced, team-driven environments

Leadership & Management Skills

Proven ability to lead, coach, and support a team

Strong organizational and time-management skills

Comfortable managing multiple priorities and staying hands-on

Personal Qualities

Professional, reliable, and team-oriented

Strong communicator with a problem-solving mindset

Leads from the front and stays engaged in daily operations

Embodies the Ideal Team Player mindset — humble, hungry, and people smart

Business Development & Growth Mindset

Identify and support new business opportunities

Build relationships with local businesses and partners

Follow up on leads and contribute to revenue growth

Represent the company in the community and through networking

Support long-term growth of the service division

What You Get – Why Managers Choose All-Brite

Competitive Salary: $55,000 – $75,000+ (based on experience)

Monthly Performance Bonuses & Incentives

Group Health & Dental Benefits

Health & Fitness Bonus

Birthday Off + Wellness/PTO Days

Professional Work Environment & Supportive Team

Career Advancement Opportunities

A Culture of Appreciation – We Recognize, Re-Appreciate, and Reward

* This job posting was created with the assistance of AI