×
Register Here to Apply for Jobs or Post Jobs. X

Director, Digital Servicing & Channel Optimization

Job in Waterloo, Kitchener, Ontario, Canada
Listing for: Sun Life Financial
Full Time position
Listed on 2026-10-09
Job specializations:
  • Management
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 130000 - 180000 CAD Yearly CAD 130000.00 180000.00 YEAR
Job Description & How to Apply Below
Location: Waterloo

Sun Life Financial is seeking a Director of Digital Servicing to drive strategy and execution of digital self-service and channel shift initiatives. You will work with senior leaders and cross-functional teams to enhance self-service and reduce calls, while delivering measurable ROI.

You will guide digital roadmaps, establish success metrics, and lead a high-performing team in a regulated financial services environment, with regional flexibility and a focus on customer experience.

Join us at Sun Life Financial as our next Director, Digital Servicing & Channel Optimization in Southwestern Ontario, Canada.

We are currently recruiting a Director, Digital Servicing & Channel Optimization for our team in Southwestern Ontario, Canada.

This is a strong opportunity to take on the Director, Digital Servicing & Channel Optimization role at Sun Life Financial.

As a Director, Digital Servicing & Channel Optimization, you will play an important part at Sun Life Financial in Southwestern Ontario, Canada.

To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)
0
200
Filters
Education Level
Experience Level (years)
Posted in last:
Salary