Job Description & How to Apply Below
Elevate your career with Premier Equipment as a Service Lead, where you'll oversee a dynamic service department. Lead a talented team, streamline operations, and ensure top-tier customer satisfaction every day.
In this pivotal role, you will manage the daily operations of the service department, focusing on work order processing, job assignments, and staff productivity. With a solid background as a John Deere Licensed Service Technician, you will coach and support your team to exceed expectations and drive repeat business through strong customer relationships.
Key Responsibilities:
• Plan and organize daily workload within the service department
• Lead and coach service technicians for optimal performance
• Prepare repair quotes for customer review
• Provide technical support for technicians and customers
• Assist in diagnosing machine issues effectively
Requirements:
• 3+ years as a John Deere Licensed Service Technician
• Self-motivated with strong organizational skills
• Familiarity with John Deere products preferred
• Excellent verbal and written communication abilities
• Strong leadership skills to guide the team
Excel in leading a service department while delivering exceptional technical support and service excellence at Premier Equipment.
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