Assistant Director of Care; ADOC Countryside

Job Description

Assistant Director of Care

Mission:
Reporting to the Director of Care, the Assistant Director of care (ADOC) is a highly skilled
leader who contributes to Extendicare’s purpose of Helping People Live Better by supporting
and leading a high-performing team dedicated to delivering safe, high-quality, and
compassionate care to all residents.
Under the direction of the Director of Care, the ADOC leads and provides oversight for
assigned clinical areas as per Extendicare’s model of care and collaborates with other
members of the care team to ensure exceptional resident centered care and best practices
are consistent with Extendicare, Accreditation standards, and all regulations.
The ADOC will engage with residents and families and promote a customer service
philosophy to continuously improve resident satisfaction and achieve our mission to provide
people with the care they need, wherever they call home.

Key Outcomes:

• Serve as a strong advocate for resident safety and ongoing improvement of quality care.
• Attain high resident and family engagement as measured through Experience Survey results, by caring for each person as we would our own family.
• Consistently meet or exceed all quality and clinical indicators for residents, in alignment with organizational and legislative guidelines, through the effective execution of required clinical programs.
• Foster a positive culture of employee experience, driving an increase in overall employee engagement compared to the previous year.
• Ensure adherence to all regulatory requirements on quality and clinical programs, as well as organizational and Accreditation standards, policies, and procedures.

Key Responsibilities:

• Manage
  - Manage assigned program areas as per Extendicare’s Model of Care, ensuring effective implementation and performance of the programs in compliance with legislative and professional standards.
• Identify
  - Risk and mitigation strategies and escalation and management as appropriate in collaboration with organizational teams and departments.
• Comply
  - Monitor and ensure compliance with all regulations, licensing requirements, accreditation standards and labour and employment standards, including timely investigations and