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Job Description & How to Apply Below
Customer Delivery Engineers (CDEs) own the end-to-end deployment and execution of customer satellite missions at Loft.
Requirements- 3+ years of experience in an operational engineering environment, such as satellite operations, forward deployed engineering, production infrastructure, backend or platform engineering for live products, or other mission-critical systems
- Experience owning or significantly contributing to production systems operating in real-world, mission-critical environments
- Experience diagnosing and resolving issues in complex, multi-layered systems by tracing failures across interfaces and dependencies
- Strong Python scripting skills and comfort building automation for operational systems
- Experience working across software systems, APIs, and infrastructure such as Docker or similar Dev Ops environments
- Ability to operate effectively in dynamic, high-pressure environments where requirements evolve and real-time decisions matter
- Strong communication skills and experience working directly with customers or cross-functional stakeholders
- Experience with satellite operations, spacecraft commissioning, or AIT
- Experience with spacecraft subsystems such as guidance and control, power systems, or communications systems
- Experience integrating external systems into larger operational architectures
- Experience with configuration languages such as CUE
- Experience operating within a full product lifecycle, translating real-world usage and feedback into system or tooling improvements
- Experience working with international or cross-cultural teams
- 100% company-paid medical, dental, and vision insurance option for employees and dependents
- Flexible Spending (FSA) and Health Savings (HSA) Accounts offered with an employer contribution to the HSA
- 100% employer paid Life, AD&D, Short-Term, and Long-Term Disability insurance
- Flexible Time Off policy for vacation and sick leave, and 12 paid holidays
- 401(k) plan and equity options
- Daily catered lunches and snacks in office
- International exposure to our team in France
- Fully paid parental leave; 14 weeks for birthing parent and 10 weeks for non-birthing parent
- Carrot Fertility provides comprehensive, inclusive fertility healthcare and family-forming benefits with financial support
- Off-sites and many social events and celebrations
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